Shipping & Returns


Beachlister Stores wants you to be satisfied with your purchase. To ensure your satisfaction and for the protection of you, the buyer and Beachlister Stores, we have a Return Policy and a Shipping Policy.

If you have any complaint or recommendation, please email or phone us and we will attempt to resolve the issue within reason. We want satisfied customers who will return to purchase in the future and recommend us to their family and friends.

 

Shipping Policy Information:

1. Beachlister Stores requires all shipments be insured with tracking.

2. Beachlister Stores will allow the buyer to decline shipping insurance IF it is mutually agreed to during the purchase process. Please read #4 below.

3. Please be advised, the payment of any invoice devoid of the cost of insurance for item, the buyer acknowledges he is aware and agreed that the item was to be shipped uninsured.

4. By declining Insurance during the purchase process and paying invoice devoid of insurance cost, the buyer further acknowledges that the sale of the item is FINAL with NO RETURN.

5. Beachlister Stores will not be held responsible for any item lost or damaged in shipping when item shipped uninsured.

 

Return Policy Information:

1. If you are not pleased with your purchase, simply contact us by email or phone within 3 days of delivery of your item to arrange for its return and a refund of the purchase price less shipping.  

2. Beachlister Stores will acknowledge your return request with an email stating you are to ship the item back to us.

3.  You must ship the item back to Beachlister Stores within 3 days of this acknowledgement:

·          The item must be returned via the original carrier, in its original packaging, insured for its purchased price, and must be received in the same condition as when it was shipped to you with the shop's tags and identifying marks intact.

·          We recommend you use delivery tracking and get a delivery receipt.

·          The buyer pays for return shipping and insurance.

4. After Beachlister Stores verifies the returned item is as originally sent; we will issue a full refund within 3 days. Refunds sent by check will be sent in a traceable manner, where receipt confirmation can be verified.

 

Beachlister Stores Return Policy is designed to help ensure a smooth, enjoyable buying experience. If a transaction falls outside of our Return Policy, we will attempt to negotiate a mutually agreeable resolution. We guarantee and standby our items however, we will not tolerate fraud or switch-it scams.

 

Additional Return Policy Information:

·          We only issue full refunds for merchandise returned, prepaid, to Beachlister Stores.

·          Cost of any item will not be renegotiated after delivery. Therefore, we ask you to please ask questions and be sure of what you are purchasing before you buy. We will be glad to provide whatever information necessary for you to feel confident in your purchase.

·          Damaged items are handled separately, read, Damaged and Lost Merchandise, below. DO NOT return a damaged item to Beachlister Stores as this WILL VOID insurance claim. Beachlister Stores will assist you in whatever way possible to help you through the claim process.

Damaged and Lost Merchandise:

1. DO NOT return items damaged in shipment to Beachlister Stores; doing so will void the shipping insurance.  

2. Damage claims can only be made on items shipped with insurance through the shipping insurance carrier.

3. Most insurance carriers have a time limit on when a claim can be filed. It is essential to immediately open and inspect merchandise upon arrival.

4. Report any damage and/or lost immediately to Beachlister Stores so we may begin the claim process or guide you through the process.

5. Beachlister Stores has no control over the time it takes to complete a claim process.

6. Claims must be made through the original shipping agent: USPS, UPS, Federal Express.

7. Guidelines for insurance claims vary by carrier so please check with the carrier for specific instructions, see links below.

8. To ensure a successful and timely claim process be sure to retain all original packaging as well as all pieces of the damaged item, as the shipping agent will request to examine them.

9. In the event that you, the recipient, file the claim, Beachlister Stores will provide you with the necessary insurance information.

For information on filing a claim through the following carriers, visit:*

·          United States Postal Service: http://www.usps.com

·          United Parcel Service: http://www.ups.com

·          Federal Express: http://www.fedex.com

 

Be sure to contact Beachlister Stores as soon as damage or lost is discovered so that we may handle or guide you through the process. Remember there is usually a limited amount of time for a claim to be filed..